Sr. Manager, Cyber Risk & Analysis

Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk.

For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Technology Risk Management (TRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and other technology risks. The CTRO is independent, reports to the Chief Risk Officer, and oversees the work of the CISO and the CIO.

Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.

Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.

This position, Sr. Manager, Technology & Cyber Risk Advisor, will play a key role in the organization's second line of defense risk identification program by independently overseeing the organization's cybersecurity and technology risk taking and providing expertise and challenge during ongoing assessments.

As part of the second line of defense, you will collaborate closely with partners in cybersecurity, technology, the lines of business, and other risk management offices across the various lines of business, to perform and support evaluations of the firm's risk posture and offer independent advice and value-add recommendations regarding ways to reduce cybersecurity and technology risks. Having the ability to understand and translate data-driven analysis, business drivers, initiatives, and priorities, and translate them into meaningful risk analysis is critical to being a trusted advisor to our business stakeholders and partners.

Desired Outcomes:

• Be a trusted advisor and subject matter expert in your assigned Lines of Business

• Guide/drive effective and relevant risk conversations with Line of Business leadership and their teams to enable meaningful insights into key technology and cybersecurity risks (e.g., aligning to or providing insights in support of strategic priorities or objectives for the business, increasing risk accountability and visibility)

• Perform the review and effective challenge of technology and cybersecurity risks through business-driven assessment activities (e.g., risk and control self assessment (RCSA) activities, scenario analysis, new products and services, etc.), to include providing expertise and advice on risk themes and mitigation strategies

• Monitor, report, and escalate metric performance, identify changes or trends in the risk profile, and brief senior management

• Collaborate effectively and build trusted relationships with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives.

• Communicate in a compelling manner, with a strong point of view, to any audience, including internal and external stakeholders

• Leverage business and tech/cyber domain expertise to raise the level of challenge activities to a strategic focus

• Constructively debate issues and connect the dots across various assessments (examples include assessments of new initiatives, scenario analysis, challenge of proposed mitigation plans and risk acceptances, etc.)

• Partner with first and second line peers to succinctly frame and report on technology and cybersecurity risks relative to risk appetite

• Identify opportunities to influence risk-taking strategies and ensure that aggregate risk is understood

• Introduce forward-looking risk measures that are relevant to the Lines of Business

• Operate a continuous improvement approach by reviewing and challenging the design and operation of processes

• Mentor more junior members of the team

A strong candidate:

• Has a strong foundation, passion, and proficiency in cybersecurity, technology, and risk management, industry, and regulatory trends

• Is intellectually curious and stays current on emerging cyber threats, technologies, and potential implications for the company.

• Has a team-first attitude and is comfortable building relationships and collaborating with the team and other partners and stakeholders to get the work done.

• Is execution oriented, a self-motivator in an ambiguous environment, can manage multiple projects while maintaining superior results, can successfully work in a fast-paced environment, and is able to quickly come up to speed with the business and technology environments with which they will be working.

• Demonstrates strong judgment to balance being both a trusted advisor to the business and driving effective challenge

• Encourages your business partners to balance trade-offs between risk and returns in order to achieve business objectives

• Has excellent verbal and written communication skills (tailored to the audience) and can concisely and logically explain complex/technical topics.

• Stays current on emerging cyber threats and potential implications to the firm

Basic Qualifications:

• Bachelor's degree or military experience

• At least 6 years of experience managing, consulting, auditing, or at least 6 years of experience working in the fields of information security, technology, or risk management

• At least 5 years of experience developing, evaluating, or implementing cybersecurity, technology or risk assessment

• Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), Certified Risk & Information Systems Control (CRISC), or Open FAIR Certified

Preferred Qualifications:

• Master's degree

• At least 5 years of experience in a second-line or oversight role at a financial institution or regulatory agency

• Experience with scenario-based risk analysis methodologies or risk quantification techniques

• Experience working in an Agile environment

• Knowledge of supervisory expectations expressed in the Federal Financial Institutions Examination Council (FFIEC) IT Handbook, Federal Reserve Supervisory Letters, Office of the Comptroller of the Currency Bulletins, or Federal Deposit Insurance Corporation Financial Institution Letters

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).