Associate Account Manager

Gentherm
United States, Michigan, Northville
Jan 09, 2025
At Gentherm, we say, "It's about the person." We're with you on a cold winter day when you turn on your heated seat and steering wheel or helping manage patient body temperature in the operating room, recovering room or intensive care units. We take a human approach with everything we do. As the global market leader of innovative thermal management and pneumatic comfort technologies for the automotive industry we embrace the opportunity to create and deliver extraordinary solutions that make meaningful differences in everyday life. We do this by improving health, wellness, comfort and energy efficiency. We embrace an entrepreneurial spirit and combine that with our global leadership to deliver results. Working at Gentherm provides you the opportunity to not only shape the future of the automotive and medical industries, but also influence your career throughout the company. You will be engaged, challenged and inspired by our team to deliver leading thermal technologies that positively impact lives around the world. ASSOCIATE ACCOUNT MANAGER IMPACT and OPPORTUNITY The Associate Account Manager role is an integral support role to the Automotive CBU Sales team. The Associate Account Manager will be responsible for providing accurate and timely communications to the internal Gentherm Sales team, managing internal reports, and contributing directly to growth targets through serving as the primary customer account manager for assigned customer(s.) ESSENTIAL FUNCTIONS AND RESPONSIBILITIES For assigned customer(s): Assist in identifying new Sales opportunities Forecast in SFBA according to Gentherm defined processes Lead quotation process according to Gentherm's process together with PM and associated functions. Act as "Voice of the Customer" bringing customer issues and opportunities back to the appropriate groups within Gentherm and following through to resolution Build knowledge of all Gentherm technologies and products, to be able to effectively contribute to identification of new opportunities. Collect, compile and manage internal Sales documentation Collaborate with plant Production Planners and Customer Service Representatives, as needed, on various projects Participate in internal cost reduction activities Other CBU Sales support projects & activities as needed. QUALIFICATIONS MINIMUM QUALIFICATIONS: Bachelor's degree Proficient in Microsoft Excel, PowerPoint, and Teams Strong communication skills Strong organizational skills PREFERRED QUALIFICATIONS: Experience in multi-level team and/or matrix organization Customer Account Management experience: 1-3 years. NICE TO KNOW TRAVEL: Local travel only COMPETENCIES *Deliver Results* Understand the mission and output of your team; set SMART objectives and deliver *Drive Change* Focus on agility and commitment to continuous improvement; Understand and act on internal and external drivers of change *Build Capability* Foster a culture of learning and development; Support individual growth through continuous feedback to achieve personal and professional goals *Cultivate Innovation* Openly embrace, create, implement and support new and innovative ideas, processes and technology that deliver business results PHYSICAL DEMANDS/WORK ENVIRONMENT All positions in our office require interaction with people and technology while either standing or sitting. In order to best service our customers, internal and external, all associates must be able to communicate face-to-face and on the phone with or without reasonable accommodation. Gentherm is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination. In keeping with this commitment, it attempts to reasonably accommodate applicants and employees in accordance with the requirements of the disability discrimination laws. It also invites individuals with disabilities to participate in a good faith, interactive process to identify reasonable accommodations that can be made without imposing an undue hardship. Gentherm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, sexual orientation, gender identity, disability or protected veteran status.