Responsible to model the University Mission through dedicated job performance, service excellence to constituencies, respectful collaboration, and active support of the University's Mission in Catholic and Lasallian higher education.
* Act as one of the University's first responders equipped to assist in various emergency and nonemergency situations:
* React quickly and calmly to emergency situations, determine an appropriate course of action and ensure an appropriate response utilizing tact, diplomacy and good judgment to resolve the issue.
* Provide first-responder first aid including
CPR and utilization of an
AED.
* Understand basic emergency response principles.
* Respond to and investigate fire and burglar alarm activations.
* Assist in implementation of the University Emergency Operations Plan as prescribed.
* Participate in routine patrol and security activities:
* Provide campus wide security patrol on foot and in vehicles to protect the University's students, faculty staff, real property and equipment; reporting any observed disturbances, irregularities, hazards or suspicious circumstances.
* Provide assistance with investigation of suspicious and/or criminal occurrences on campus.
* Assist police, fire and public safety agencies as necessary.
* Provide functional supervision to student workers as assigned.
* Regulate access to the campus after hours in compliance with University policy.
* Operate and service department vehicles safely and in compliance with all applicable Illinois Vehicle Code provisions and University policy.
* Perform individual post functions as set forth in department orders including checking, locking and opening University buildings and offices.
* Providing motorist assistance such as vehicle unlocks and jump-starts.
* Maintain working knowledge of the locations of various departments, buildings, key personnel and access routes.
* Provide security escorts to students and others upon request.
* Perform crowd control duties as necessary during special events or emergency incidents.
* Perform various required errands such as bank deposits and equipment and vehicle pick-ups and drop-offs.
* Control vehicle and pedestrian traffic flow.
* Enforce University policy:
* Enforce University Behavioral Standards, State Statutes, Village Ordinances and University policies firmly, tactfully, equally, and with respect for the rights of others.
* Enforce University traffic and parking regulations.
* Demonstrate an understanding of department policy regarding limits of authority.
* Possess an ability to manage conflict in unstructured, controversial or complex situations.
* Staff the police Communications Center.
* Answer phone calls and dispatch police personnel as necessary.
* Monitor and dispatch fire and burglar alarm activations.
* Monitor campus video cameras during incident response.
* Facilitate campus notification according to department policy.
* Answer general information questions concerning directions, parking and campus regulations.
* Utilize computer aided dispatching software, electronic records management applications and paperless report writing programs to effectively document and record department activities and responses.
* Perform functions relating to emergency and routine radio and telephone communications.
Demonstrate the ability to effectively communicate in various situations through various mediums:
* Write reports and maintain appropriate documentation according to departmental standards. * Ascertain facts by personal contact, observation, and examination of record.
* Participate in the development and presentation of crime prevention programming and community education.
* Collaborate with Residence Life staff and other key departments to provide programming and community outreach.
* Appear as needed in University conduct hearings and criminal and traffic court.
* Assist in field training of new staff as required.
* Courteously greet and assist the public by providing prompt, flexible and user-friendly customer service.
* Use appropriate discretion in handling sensitive and confidential information.
* Interact and support team efforts within and between the University's divisions and departments.
* Understand and execute difficult verbal and/or written instructions and guidelines.
Campus Safety Officers may be required to work overtime on an as needed basis and may be called upon to perform other assigned duties as required by supervisors. |