Director, Program Management and Value Office

What is the Opportunity?

The Director, Program Management and Value Office, is an integral member of the Operations Strategy and Transformation team within RBC Bank Chief Operations Office. This role will have overall accountability on project governance and strategic prioritization within the bank. Through leading and coaching a team of Project Management professionals, this position will ensure the on time and on budget delivery of RBC Bank project portfolio, including strategic and regulatory initiatives. The Director of Program Management and Value Office will support the RBC Bank senior management team, by provide governance and oversight on >$80MM initiative budget. This role will act as a leader in transforming RBC Bank initiative management lifecycle to be more agile, efficient, and effective.

What will you do?

Execution Governance:

• Working with RBC Bank Senior Management team in designing, establishing and monitoring the Bank's project management Objective and Key Results (OKRs)
• Lead and mentor a team of Project Management professions on using a disciplined project management approach, and coaching them on their project-related roles and responsibilities.
• Ensure adherence and compliance to Enterprise Initiative Management Framework (EIMF), improve project management quality standard, and standardize project documentation and management approach
• Perform continuous monitoring and governance on the overall health of the Bank's project portfolio; provide effective challenge to work plan, schedules, estimates, resource plans, and budget

• Evaluating and providing guidance during the mobilization and planning stages of large transformational programs
• Overseeing the hiring, development and management of project execution professionals (Project Managers, Project Control Officers, Program Managers), including both internal staff and external contractors.

Strategic Prioritization and Financial Management:

• Supporting Chief Operating Officer and RBC Bank Senior Management team in ensuring all projects and program are cohesive and in line with organizational goals
• Closely partner with Finance and IT, provide guidance and support to initiative sponsors and sponsor representatives in the development of business case / Project Approval Request (PAR); making economic comparisons of development schemes; recommending options to minimize the possibility of costly future changes.
• Prepare material for and lead the initiative prioritization exercise at Program Operating Group (POG) and Investment Review Board (IRB), to review and approve initiative resources and funding allocations
• Support project benefit estimation and lead ongoing benefit reporting to bring transparency and awareness to return on investment (ROI; ensure clear benefit ownership accountability

Change Management:

• Act as the Change Champion for the bank by constantly evaluating processes and suggesting improvements for efficiency gain
• Embrace innovation and having a continuous improvement mindset by leveraging Retrospective and Lessons Learnt to enhance bank's agility and effectiveness

What do you need to succeed?

Must-have

• Bachelor's Degree, and/or equivalent combination of education and experience
• 10+ years within Financial Services, and/or Technology industry
• 5-7 years experiences in Large Program Management and/or Program Delivery experience
• People Management experience

Nice to have

• PMP Certification

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to build close relationships with clients

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above