Compliance Manager

TITLE: Compliance Manager

DEPARTMENT: Quality

REPORTS TO: Quality Manager

Lactalis Heritage Dairy is currently seeking candidates to join our team in Wausau, WI.

Lactalis Group, the world leader in dairy, is a family-owned business with more than 85,000 pragmatic and ambitious professionals worldwide, committed to providing healthy and delicious dairy products that bring people together every day. At Lactalis, our core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do.

If you're looking for a unique experience with a company that offers strong brands, professional expertise, and a dynamic work environment that champions entrepreneurial spirit, hands-on responsibility, and real opportunity for career development, we want to hear from you!

Lactalis Heritage Dairy: inviting you to share with us your STORY, your PASSION, and your EXPERTISE.

From your PASSION to ours

The Compliance Manager role provides leadership and technical assistance to operations by managing food safety and compliance systems as well as by instilling regulatory awareness and commitment. They will perform fact-based assessments and audits on manufacturing systems. They ensure all records, procedures, packaging, and equipment are in compliance with all Federal, State, and other regulatory requirements. They assist in the development of new quality systems, internal regulation, and personnel management. This person is responsible for supervision of Quality team members.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Create, modify, maintain, and assure effectiveness of the plant HACCP and Quality programs. This includes interpreting regulations, acting as the regulatory liaison between the plant and regulatory bodies, training plant personnel in the execution of regulatory principles, and managing input into our regulatory systems.
• Assists in the identification and achievement of facility Quality KPI's through appropriate corrective/preventative actions and continuous improvement initiatives.
• Lead customer and consumer complaint investigations and response with corrective and preventative actions.
• Act as the leader to manage through regulatory program deviations. This includes determining product disposition and ensuring adequate process corrective and preventative actions.
• Co-Leads all internal and external auditing activities and follow-up. Assures the plant maintains compliance to external standards such as ISO 9001, FSSC 22000 and customer standards.
• Perform as the liaison between the plant and any corporate contacts for food safety issues.
• Reviews R&D Plant Trial Requests for quality and food safety compliance and grants approval for execution of these trials.
• Ensures the required quality and regulatory training is maintained.
• Support and leads the development of new quality systems/programs across the facility.
• Provide Quality support for plant projects and initiatives in the manufacturing environment.
• Serve as backup to the Quality Manager in cases of business-related absences, vacation, or illness.
• Deal directly with Government Inspectors, Corporate Quality, Research and Development, Plant Manager, Production Manager, Team Leaders, Line Technicians.
• Manage disposition for holds associated with deviations to HACCP and Quality Programs.
• Working knowledge of SAP, serve as primary owner for factory Quality Suite program.
• Coach and develop direct reports. Manage training progress for new employees on your team

Other Responsibilities:

• Safety Awareness - Being aware of conditions that affect employee safety.
• Quality Orientation - Support and drive factory Quality culture.
• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Teamwork/Collaboration - Working effectively with team/work group or those outside the formal line of authority (e.g., peers, senior managers) to accomplish organizational goals; taking actions that respect the needs and contributions of others; contributing to and accepting the consensus; subordinating own objectives to the objectives of the organization or team.

From your STORY to ours

Qualified applicants will contribute the following:

Education and Experience

• Bachelor's degree in a related field.
• 2-5 years of experience in quality roles.

Knowledge, Skills, and Abilities

• Strong basic understanding of regulatory compliance.
• Strong mathematics knowledge including statistics.
• Strong communication skills to communicate direction and new methodology to employees.
• Strong computer skills with a working knowledge of Word, Excel, SAP, and PowerPoint for report writing and presentations.

Lactalis Heritage Dairy is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.