Systems & Business Development Analyst

This position is located on campus in Hanover, NH and requires regular weekly on-site work presence, with 1-2 days per week remote flexibility.

Tuck, 1000 Tuck Hall, Hanover

Supports and contributes to the business development and marketing funnel strategies for the Tuck School's executive education and related non-degree business education offerings through data management, analysis, in reporting in accordance with the School's mission, strategy, and institutional priorities.

The Tuck School of Business seeks an organized, detail- and process-oriented colleague with strong data management skills and aptitude and an interest in sales, marketing, and professional education. You will provide a high level of administrative, data management, analytics, and sales support for our business development team by managing and analyzing sales and pipeline data and executing data management projects. This is an ideal opportunity for an individual seeking to grow in a data management career. For more information about Tuck Executive Education and some of our key programs including Leadership and Strategic Impact , the Advanced Management Program , and the Tuck Diversity Business Programs , please visit exec.tuck.dartmouth.edu .

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Systems Database Management: Develops and applies data management skills to maintain Tuck Executive Education's CRM (Salesforce). Manages client and prospect data, ensures accuracy of data and timely entry of contact activities and notes, and ensures and monitors data integrity in accordance with data governance and hygiene processes. Monitors workflows ensuring effectiveness of automated functions, perform extractions, and troubleshoot back-end configurations to support flow processes. Handle request intake and discussions with stakeholders, conducting research, preparation, testing, and collaborating with consultants as needed. Research updates and external app/integrations, and conduct general product research, including various configuration options, field/object uses, and accessories. Your expertise will ensure that our systems run smoothly and efficiently, meeting the needs of our stakeholders.

Data Analytics and Reporting: Supports business development team by analyzing and reporting on data to inform business decisions and contribute to a metric-driven approach to meet business development goals. Prepares and presents data reporting and analysis to inform prospect pool management and discussions. Partners with business development and marketing team members on initiatives that drive data to Salesforce, fulfills data requests, updates and creates reports, templates, and dashboards.

Team Collaboration: Implements administrative priorities for Tuck Executive Education and other non-degree business programs. Contributes ideas, input, and support to initiatives, decisions, and projects with marketing or business development implications. Collaborates with and pitches-in to help colleagues conceptualize, manage, and complete shared projects and assignments.